Cloud9 IDE, inc. Privacy Policy

Cloud9 IDE, Inc. (referred to in this Privacy Policy as “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the data and information we collect from users of our website, located at (the “Website”), and related services provided through our Website (the Website and the related services constituting the “Service”).

1. User Consent. By submitting Personal Data (as defined below) through the Service, you expressly consent to the collection, processing, use and disclosure of your Personal Data in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy you should not use the Service.

2. Children under Age 13. The Service is not intended for children under the age of 13, or for anyone under the age of 18 or the applicable age of majority in your jurisdiction without involvement of a parent or guardian. The Company does not intentionally gather or distribute Personal Data from children under the age of 13.

3. A Note to Users Outside of the United States. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. Your agreement to this Privacy Policy followed by your submission of information through the Service represents your consent and agreement to these practices. If you do not want your information transferred to, processed or maintained outside of the country where you are located, you should not use the Service.

4. Types of Data Collected Through the Service. We collect Personal Data and Anonymous Data from you when you visit the Website, when you send us information or communications, and/or when you use the Service. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of an individual person. We collect Personal Data and Anonymous Data as described below.

4.1 Personal Data You Provide to Us. We collect Personal Data from you, including first and last name, e-mail address, and password, when you create an account to log in to the Service. We also retain information on your behalf, such as files and messages that you store using your account on the Service. If you provide us with feedback or contact us via e-mail, for example with a technical support request or in response to an employment opportunity posted on the Website, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, as well as any other information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional information about you. When you post messages in the chat rooms on the Service, the information contained in your posting will be stored on our servers and other users will be able to see it. We also collect other types of Personal Data that you provide to us voluntarily if you contact us regarding technical support or with other questions about the Service. We may also collect Personal Data from you at other points on the Service that state that Personal Data is being collected.

4.2 Data Collected via Technology. To make the Service more useful to you, our servers (which may be hosted by a third party service provider) collect Personal Data and Anonymous Data from you, including browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this Personal Data and Anonymous Data and store it in log files each time you visit our Website or access your account on the Service. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Service may not work properly.

4.3 Data Provided by Third Parties. We may receive Personal Data and/or Anonymous Data about you from other sources such as companies that provide our services by way of a co-branded or private-labeled website, or companies that offer their products and/or services on our website (“Third Party Companies”). These Third Party Companies may supply us with Personal Data. We may add this information to the information we have already collected from you through the Service.

4.4 Third Parties’ Use of Cookies and Web Beacons. The Service may include third-party advertising, links to other websites, and other content from third-party businesses. These third-parties may use cookies and web beacons to track the actions of users online over time and across different web sites or platforms to deliver targeted electronic advertisements to an individual user. For information about how tracking works for online advertising purposes you can visit

The Company does not have access to or control over web beacons or cookies that third party websites may use. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites you visit. In addition, some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at:

5. Use of Your Data

5.1 General Use. In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We also use your Personal Data in the following ways: (a) to facilitate the creation of and secure your account on the Service; (b) to identify you as a user of our Service; (c) to provide improved administration of our Service; (d) to improve the quality of experience when you interact with our Service; (e) to send you administrative e-mail notifications, such as security or support and maintenance advisories; (f) to respond to your inquiries related to employment opportunities or other requests; (g) to send promotional communications to you about the Service; (h) to provide you with electronic newsletters, or surveys; or (i) to solicit your feedback about the Service.

5.2 Creation of Anonymous Data. We may create Anonymous Data records using Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data for various purposes, such as to analyze request and usage patterns so that we may enhance the content of our Service and improve navigation of the Website. We reserve the right to use and disclose Anonymous Data to Third Party Companies in our discretion. However, while this information will not identify you personally, in some instances these Third Party Companies may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.

5.3 Feedback. If you provide feedback to us regarding the Service, we may use this feedback for any purpose, provided we will not associate this feedback with your Personal Data. We will collect any information contained in the applicable communication and will treat the Personal Data in the applicable communication in accordance with this Privacy Policy.

6. How We Share Your Personal Data

6.1 Affiliates. We may share some or all of your Personal Data with our Affiliates, provided those Affiliates to handle your Personal Information in accordance with a Privacy Policy at least as protective as this Privacy Policy. An “Affiliate” means a parent company, any subsidiaries, joint ventures, or other companies under common control with the Company.

6.2 Business Transfers; Bankruptcy. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any Personal Data owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your Personal Data and other information we have collected from you to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Data will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

6.3 Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies. Regardless of any choices you make regarding your Personal Data (as described below), we may disclose your Personal Data, to the extent permitted by law, to government authorities or third parties if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Company; or (b) protect or defend the rights or property of Company, users of the Service, or others. You should be aware that, following disclosure of your Personal Data for these reasons, your Personal Data may be accessible by others to the extent permitted or required by applicable law.

6.4 Disclosure to Third Party Service Providers.